TEST PAYMENT ENVIRONMENT · Online cattle auctions · Verified participants · Clear fees Review auction rules

Frequently asked questions

Straight answers before sale day

Review the most common questions about bidding, fees, payment, approval, and release.

Does it cost money to place a bid?

No. Platinum is a conventional auction marketplace and does not charge per bid.

Why must I save a payment method?

An approved method is required so published winning-bid or platform fees can be collected with explicit authorization. Stripe stores the payment details, not Platinum.

Can I pay cash or check?

Only if the seller enabled that exact method. Cash or check applies to the cattle purchase price, never to platform fees. Personal checks are not accepted unless the catalog explicitly lists them.

What is soft close?

A valid bid in a lot’s final published window extends that lot. It closes only after the full extension period passes without another valid bid.

Can a seller change the winner or fees?

No. Sellers cannot alter bids, winners, or locked terms. Administrative overrides require a written reason and an audit record.

Is delayed payout escrow?

No. The platform uses only Stripe-supported marketplace payment, transfer, and payout functionality within Stripe’s permitted limits.